What does it take to be a great leader? In a fascinating series of talks, business leaders, researchers, a famed general, and an orchestra conductor tackle that question from their diverse viewpoints.
Some of their answers will surprise you. Here are seven of their best lessons.1. Engage people's beliefs.
Why do people spend hours standing in line when a new Apple
product is released? Not because they love Apple, but because of what it
says about themselves--that they were first, explains Start With Why author Simon Sinek in this seminal talk.
Engage people' beliefs about themselves and about the world
and they will be drawn to you and follow you, he says. How do you do
that? By focusing first on what you yourself believe and how the work
you do grows out of those beliefs. As Sinek says, "People don't buy what
you do; they buy why you do it."
2. Let people tell their own stories.
Orchestra conductor Itay Talgam uses video clips in his talk
to display the vastly different leadership styles of some of the
world's greatest conductors. The most effective elicit the best music by
getting out of the way and letting their people shine. He also shares
some important lessons such as "Never look at the trombones--it only
encourages them."
3. We all have lollipop moments.
Years ago, leadership educator Drew Dudley gave away a
lollipop and profoundly changed someone's life for the better--an
incident he doesn't even remember. And that's the whole point of his
engaging talk.
We all change each other's lives all the time and most often we never
even know it. It's both frightening and empowering to think of
leadership not as a mystical skill only a few of us possess but as
something we all do, all the time. Yet, Dudley says, that's exactly what
it is.
4. It takes new skills to be a great leader in today's world.
Even though there are more leadership programs than ever
before, leaders are seeing alarming failures, reports Roselinde Torres,
senior partner and managing director at the consulting firm BCG in her
thought-provoking talk.
The reason is that in the globalized, digitized, fast-moving 21st
century, "relying on traditional development practices will stunt your
growth as a leader," she says.
Instead, today’s great leaders need three capabilities, she
says. First, they need to be able to watch and distill trends so that
they can see the future
and prepare for it. Second, they need to develop relationships with
people very different from themselves–people outside their own comfort
zones. And third, they must be willing to abandon practices that have
been successful in the past. That's tough to do, she says. "It's a leap,
not a step." But if you can do it, you'll find you have followers.
5. Improve your tribe.
We're all part of a tribe, or maybe several different tribes, notes USC professor David Logan in his talk.
But different tribes function at five different levels ranging from an
urban street gang through Zappos all the way up to the historic Truth
and Reconciliation Commission that helped South Africa begin its
recovery from apartheid. He explains why the best leaders understand all
five levels--and work to raise the level of their own tribes.
6. Be willing to learn from anyone.
Four-star general Stanley McChrystal is the former commander
of U.S. and international forces in Afghanistan. But, as he explains in
his powerful talk,
entering into warfare in a post-9/11 world meant using unfamiliar new
technology and striving for ways to build camaraderie with soldiers
hundreds or thousands of miles away.
Learning to lead a 21st-century fighting force created what
McChrystal calls "an inversion of expertise," because many of the
younger soldiers under his command understood the technology and the
communication channels of the digital world much better than he did. "It
forced me to become a lot more transparent, a lot more willing to
listen, a lot more willing to be reverse-mentored from lower," he says.
7. Never stop raising your hand.
After years of striving for equality, women still make up a
shockingly low percentage of government and corporate leaders, says
Facebook COO Sheryl Sandberg in her thoughtful talk. This is for many reasons, including research that shows that successful men are considered more likable than successful women.
Even worse than that is the fact that women judge themselves
more harshly than men do and are less likely to consider ourselves
qualified for that promotion or plum job. Women are slower to raise a
hand and quicker to put it down again, and liable to take a seat away
from the tables of power. Make sure you have a seat at the table,
Sandberg advises. And keep your foot on the gas pedal.
The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.
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