There's a lot of attention on Tesla Motors now that it has attracted
almost 400,000 preorders
for its forthcoming Model 3 electric vehicle. Delivering those cars is
going to be quite a feat for the company, and the vast majority of those
400,000 customers may have to wait a while to accept delivery. But that
might not be such a bad thing if Tesla's continuing troubles with the
Model X SUV are any predictor of future performance.
The
Wall Street Journal and
Consumer Reports
both published reports on Tuesday featuring early Model X customers
experiencing a litany of quality control problems. In addition to the
recall Tesla issued recently for the EV's rear seats, owners have been
plagued with problems relating to those signature Falcon wing doors.
Sometimes they don't open properly. Other times the sensors that are
meant to detect obstructions malfunction, allowing the doors to bang
into things. But it's not just the doors.
Consumer Reports'
article reports that one particularly affected owner is not happy with
the car's heating system, autopilot, or panoramic windscreen. And Tesla
forums are ripe with stories of interior QC issues, paint quality
problems, and other concerns.
Tesla told both the
WSJ and
Consumer Reports that
door problems should be "largely behind us now," and the company pointed
both publications to the high satisfaction rating it still enjoys from
its customers. Early production examples of most vehicles can be
expected to suffer teething troubles as manufacturing processes bed in.
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